We want you to be 100% satisfied with your purchase. If you aren’t, contact us within 45 days of purchase and we will promptly issue a refund to your credit card. If you purchased our products through a retail location or any other website, please contact that retailer for their return policy.
Help us issue your refund promptly:
- Did you purchase directly from Kate Ryan Skincare.com? If you purchased our products through a retail location or any other website, please contact that retailer for their return policy.
- Should you decide to return a product for a refund or exchange, please email us to open a request.
- Products must be returned within 45 days of order date.
- When returning a product to us, please include a copy of your receipt (or include your name, email address, phone number).
- We cannot accept returns on products with less than 50% original contents.
- Shipping and handling charges are not refundable. All returns subject to a 20% return fee.
Returns can be accepted via US Postal Service only. For your protection, insurance is recommended.
Kate Ryan Skincare, LLC
PO Box 750432
Dayton, OH 45475